Legal

Privacy Policy

How macfor collects, uses, and protects your personal information.

Effective Date: January 28, 2026

Last Updated: January 28, 2026

Introduction

macfor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (macfor.io), software products, and services.

Information We Collect

Information You Provide

  • Contact Information: Name, email address, company name when you contact us or sign up
  • Account Information: Email and password for macfor accounts
  • Payment Information: Processed securely by our payment provider (Stripe); we don't store card details
  • Communications: Messages you send us via email or contact forms

Information Collected Automatically

  • Analytics Data: Page views, referral sources, and general usage patterns via Plausible Analytics
  • Technical Data: Browser type, operating system, and device information for support purposes

Information We Don't Collect

  • Evidence Data: macfor software runs locally on your systems. We never receive, access, or store forensic evidence you collect
  • Telemetry: macfor Collector does not phone home or send usage data
  • Cookies: Our website uses no tracking cookies. Plausible Analytics is cookie-free

How We Use Your Information

We use collected information to:

  • Provide and improve our products and services
  • Process transactions and send related information
  • Respond to your inquiries and support requests
  • Send product updates and security notices (with your consent)
  • Analyse website usage to improve user experience
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Payment processing (Stripe), email delivery, and hosting services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your information, including:

  • Encryption in transit (TLS/HTTPS)
  • Secure password hashing
  • Access controls and authentication
  • Regular security assessments

Data Retention

We retain personal information for as long as necessary to:

  • Provide services you've requested
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your personal data at any time.

Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Delete your personal data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at privacy@macfor.io.

International Data Transfers

We're based in Australia. If you access our services from outside Australia, your information may be transferred to and processed in Australia, which may have different data protection laws than your country.

Children's Privacy

Our services are not directed to individuals under 18. We don't knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party sites. We're not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us

For privacy-related questions or concerns:

Analytics Transparency

We use Plausible Analytics, a privacy-focused analytics service that:

  • Doesn't use cookies
  • Doesn't collect personal data
  • Is GDPR, CCPA, and PECR compliant
  • Provides aggregate statistics only

You can view our public analytics dashboard at plausible.io/macfor.io.